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AYARBIZCompany Limited

AYARBIZ COMPANY LIMITED

Privacy Policy

Operator: AYARBIZ COMPANY LIMITED

Effective date: 12 July 2026

Last updated: 12 July 2026

1. Introduction

This Privacy Policy explains how AYARBIZ COMPANY LIMITED may collect, use, retain, and protect personal information through the AYARBIZ COMPANY LIMITED website and the Mobile Ayeyarwaddy customer service application.

2. Scope

This policy applies to website visitors, customers, and eligible users of Mobile Ayeyarwaddy. It does not replace notices that may be provided for specific services.

3. Information We May Collect

Depending on the features used, we may collect or process customer name, phone number, customer or member identifier, membership level, reward point balance, reward point transaction history, purchase history, warranty information, repair or service information, branch information, customer support messages, device model, operating system, application version, IP address, diagnostic information, push notification token, and date and time of application activity.

4. Information Provided by the User

Users may provide information when contacting support, registering or verifying an account, requesting services, submitting forms, or asking for account deletion.

5. Information Generated Through Use of the Services

Some information may be generated when a customer uses the app, views customer records, receives notifications, or interacts with customer service features.

6. Purposes of Processing

Information may be processed to provide customer account access, membership services, purchase and warranty information, support, security, service improvement, legal compliance, and business communication.

7. Phone Number Authentication

The application may use a customer’s phone number to verify identity and provide access to the appropriate customer account. AYARBIZ COMPANY LIMITED does not claim to read personal SMS messages unless a specific permission and feature are clearly disclosed.

8. Customer Membership Information

Membership information may be used to identify the customer relationship, show membership level, provide eligible benefits, and support customer service.

9. Reward Points and Transaction Records

Reward point records may be processed to show promotional customer benefits, related history, adjustments, corrections, eligibility, or expiry according to company records.

10. Purchase, Warranty and Service Information

Purchase, warranty, repair, and service information may be processed to help customers view records and request customer support.

11. Device and Technical Information

Device and technical information may be processed for security, diagnostics, compatibility, crash investigation, and service reliability.

12. Push Notifications

If enabled, push notification tokens may be used to send business announcements, account notices, service updates, and other customer service messages.

13. Cookies and Website Analytics

The website does not add non-essential analytics or tracking cookies by default. If analytics are introduced later, this policy and any required consent process should be updated.

14. Third-Party Service Providers

Third-party service providers may support authentication, notification delivery, diagnostics, hosting, infrastructure, or analytics only when configured for the service.

15. Data Sharing

AYARBIZ COMPANY LIMITED does not sell personal data. Data may be disclosed to service providers supporting the service, authorized company personnel, to comply with legal obligations, to protect users, the company, or the public, or as part of a lawful business transfer.

16. Data Retention

Information is retained only as long as reasonably necessary for the purposes described in this policy, unless a longer period is required for accounting, warranty administration, security, legal compliance, dispute resolution, or other lawful business needs.

17. Data Security

The company uses reasonable administrative, technical, and organizational measures to protect personal information. No internet-based service can be guaranteed to be completely secure.

18. User Rights and Choices

Users may contact the company to request access, correction, deletion, or other assistance with personal information, subject to verification and applicable legal or operational requirements.

19. Account Deletion

Customers may request account deletion through the account deletion page. Eligible account data may be deleted or anonymized after ownership verification and review.

20. Children’s Privacy

The services are not intended for children where parental or guardian consent would be required by applicable law.

21. International Processing

Service providers or infrastructure may process information in locations outside Myanmar where necessary to operate the service.

22. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Updated versions will be posted on this website with an updated effective date.

23. Contact Information

Privacy inquiries may be sent to privacy@ayarbiz.com. Postal address: Corner of Yuzana Street and Sabal Street, Near AYA Bank and MAB Bank, Building No. (10), Room No. (14), Tamwe Township, Yangon Region, Myanmar 11091.

Configured Third-Party Services

No third-party app SDKs are confirmed in the website configuration yet. Before production deployment, confirm whether services such as Firebase Authentication, Firebase Cloud Messaging, Firebase Crashlytics, Google Analytics for Firebase, hosting, or infrastructure providers are used and update this page accordingly.